On all these, we hear you loud and clear. Superhuman users cannot disable remote image loading.Location data could be used in nefarious ways.Over the last few days, we have seen 4 main criticisms of read statuses in Superhuman: When this is done, Superhuman will not include tracking pixels in sent email. Our users can turn read statuses off (hit Cmd+K → Disable Read Statuses). We deliberately do not show city level data. Sometimes, the product shows approximate location data, such as the state or country in which the email was read. In designing an email client for professionals and power users, we focused on speed, automation, and insights such as read statuses. Superhuman shows read statuses when people read your emails. This is very similar to how Google Analytics tracks visits - both how often visitors arrive, and approximately what city or country they are from. The image server logs these requests, and will often use an IP address to guess an approximate location.
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When recipients open these messages, the email client will download the image in the same way that a web browser does. The email tool includes a tiny image in sent messages. Read statuses work by using something called a tracking pixel. Some products also show an approximate sense of location, ranging from city to country, based on the IP address used to read the email. Read statuses are a power user feature that show you when people open your emails. I'd like to talk about what Superhuman does, why we do it, and what we'll be changing as a result of this debate and the kind of company we aspire to build. Over the last 24 hours, we have seen vigorous debate on pixel tracking within email, also known as email tracking or read statuses. Mixmax is not affiliated with Google, Gmail, or Google Inbox but we are fans of their ecosystems.I'm Rahul Vohra, founder and CEO of Superhuman.
Note that Gmail and Google Inbox is a registered trademark of Google. We’d love to hear from you! Please don’t hesitate to contact us at with feedback, comments and/or suggestions! If you like Mixmax we’d appreciate if you left a 5 star review and told your colleagues about us. We respect your privacy and do not access any of your private data Anyone who wants to send email that sets them apart Business Development, Project, and Account Managers who want to increase engagement with their emails Professionals who want to build brand and boost credibility Salespeople who want to close more deals No more clicking links and switching context.Ĭreate beautiful and interactive HTML email that engages recipients (no coding required!) Get your point across with visual previews. Show web previews to get your point across. Turn any email you receive or send into a link which you can share on your favorite services. Share any email to Salesforce, Slack, and other services.
Write an email at night and send it in the morning, or whenever you wish.Įasily add polls and surveys to your emails to get focused responses from your recipients. With snooze and reminders, your messages come back to the top of your inbox at a time you set.Īlways have perfect timing with scheduled emails. Never forget an appointment conversation. Send directly from Gmail, so emails end up in recipients’ Primary tab. Send hundreds of personalized emails in minutes with mail merge. Personalize bulk emails instantly with mail merge. We'll also show analytics for opens, clicks, downloads, and replies so that you know how well your templates perform. Write faster and better with templates -Ĭreate and save templates to reuse again and again. Share availability and set up meetings painlessly with Google calendar integration. Know exactly who opens your message and when, even in group messages. Track opens, clicks, and downloads with read receipts. ✓ Automated web previews of websites and links ✓ Share any email to Salesforce, Slack, and other services ✓ Personalize bulk emails with mail merge Reach out more effectively to prospects, clients, and customers with these essential features: